Shop information
Shop information |
HELLS DEPT.JP by ATTICTOYZ
1-3-8-301, FUMINOSATO, ABENO-KU, OSAKA, 545-0004, JAPAN
Phone:
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Contact person | YOSHIO OKUI |
Shipping & Handling | Handling charge is included in delivery cost. |
Terms of payment |
Currently, we are using PAYPAL for the payment method. Payments should be completed within one week of order delivery. |
How to Order |
It is very easy and simple to order with us. Please just add items in cart and check out. After that, a confirmation email will be sent to you. Then all you need to do is to wait for the package to arrive at your house. |
Shipping timeframe |
All items ordered through this website are shipped directly from Japan. Normally, orders for items in stock can be expected to arrive at the destination address within 2-3 weeks after confirmation of payment. Once the package has been shipped, you will be sent a “Track and Trace” number by email. |
Payment | COD, PayPal |
Exchanges/returns/cancellations |
Returns: Our products are handmade custom items and small quantity products. Basically, returns are not accepted. Therefore, please purchase only customers who understand custom items. In addition, when a product difference arrives, please contact us immediately if you have any problem. Cancellation: You can cancel your items in 1 day after you make your purchase. A cancellation of US$5 will be charged as the cancellation fee. |
Return policy | Please contact us immediately if you have any problem with your item. |
Custom Tax |
We have served customers from around the world for many years. Almost none of our customers has to pay any custom tax for their items. However, please keep in mind that we are not responsible for any custom tax which might occur in your country. Please email us as soon as possible if you need any help with your custom tax. |